Field Service Engineer - All Levels

Job Description

**Schedule:**  

**Pay Rate:**  

**Location:**  

**Travel:**  

**Position Type:**  

**Benefits:**  

**Principal Duties and Responsibilities:**

* Performs on-site service and repair of semiconductor processing equipment
* Troubleshoot equipment problems
* Maintain records and reports as required
* Coordinate activities with peers, supervisor(s), and customers to minimize equipment downtime and interruptions
* Orders and installs parts
* Responds to emergency service calls as required
* Instructs customer operating technicians on system operation and maintenance
* Perform upgrades and modifications to equipment as needed
* Remain current on equipment/tools through appropriate training, manuals, factory periodicals, and other relevant materials
* Employees must also maintain standards of conduct acceptable to both WGNSTAR and customers to maintain credentials for being on customer site(s)

**Requirements:**

* 2 years of previous experience in maintenance, repair, and troubleshooting of semiconductor capital equipment.
* Previous experience in maintenance, repair, and troubleshooting of semiconductor capital equipment for all other levels.
* Mechanical aptitude is required as well as an ability to use appropriate tools.
* Electrical experience required.
* Experience reading schematics.
* Understanding of technical issues involving the maintenance, repair, and installation of company equipment and company procedures is required.
* Strong troubleshooting, problem solving and critical thinking ability.
* High levels of professionalism and customer interface skills.
* Must have a valid driver's license.
* MS Office/Excellent communication skills.
* Associates degree in electronics, engineering, or other applicable field of study

**Physical Effort/Activities:**  

**Preferences:**

* Bachelors Degree in Engineering or Technology preferred (Military service in relevant Technical Role will be considered in lieu of formal education)

**Additional Benefits**  

**This position is not eligible for visa sponsorship.
Equal opportunities and Social Governance**

WGNSTAR is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

WGNSTAR places an immense emphasis on equal employment, encourages diversity in the workplace, and applies an open-door policy for inclusion of all employees. Our diversity program encourages people from any gender, background, ethnicity, culture, education, and experience to join the company and more importantly build a career through employee development.

Through our Global wellness programs, WGNSTAR ensures our employees and families have access to a full range of wellness services through our Employee Assistance Program (EAP). In the communities that surround our business operations, we support individual and group sponsorships for local sports and those that are vulnerable in society.