Engineer, Service Parts

Job Description

About Slate

At Slate, we're building safe, reliable vehicles that people can afford, personalize and love-and doing it here in the USA as part of our commitment to reindustrialization. The spirit of DIY and customization runs throughout every element of a Slate, because people should have control over how their trucks look, feel, and represent them.

Who We Are Looking For

Slate is seeking a detailoriented, technically minded Engineer, Service Parts who is quick to adapt to new challenges. You are someone who can translate engineering intent into accurate service part definitions, ensure catalog readiness, and serve as the central point of contact when field teams have partrelated issues. You enjoy structure, understand product lifecycle processes, and take pride in maintaining a clean and reliable service parts ecosystem.

What You Get To Do

Service Parts Change Coordination & Implementation

Assess engineering changes for serviceability risks or impacts.
Own the service part release process in the Product Information Management (PIM) system.
Populate required attributes on service parts for part catalog readiness.
Manage supersessions, cancellations, and transitions in the part catalog.
Follow formal workflows to release, update, or remove parts with correct timing.
Create and author Service Change Requests (CRs) in PLM for service-only parts, kits, and tools.

Field Service Parts Response

Act as the primary point of contact for Slate Agents to address partrelated customer issues.
Resolve issues such as incorrect catalog listings, missing parts, applicability errors, or incorrect data.
Work crossfunctionally to implement catalog fixes and prevent reoccurrence.

Backorder & Supply Issue Support

Assist supply chain in identifying alternates, supersessions, or engineering-valid replacements.
Resolve backorders caused by catalog or data issues.
Ensure service metadata and catalog structure support accurate demand and availability.

What You Bring To The Team

Bachelor's degree in Mechanical Engineering, Automotive Engineering, Automotive Technology, or a related field is preferred, but not required. Equivalent technical training or relevant experience will also be considered.
5+ years of relevant experience in service parts, engineering support, or product lifecycle management is required.
Technical foundation in automotive service parts, with some engineering experience.
Experience with PLM, PIM, ERP, or other structured data systems (Windchill, NetSuite, etc.).
Strong understanding of BOMs, engineering drawings, and product change processes.
High attention to detail with an emphasis on accurate data and clean structures.
Excellent communication skills and the ability to collaborate across engineering, service, supply chain, and customer support.
Problemsolving mindset with the ability to diagnose issues quickly and provide clear, actionable solutions.
Highly adaptable, excelling in fast-paced start-up and new model launch environments.
A proactive drive to prevent future issues, not just fix current ones.
Proficiency with Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint).

Physical Requirements

Must have the ability to travel (up to 10%).
Must have the ability to lift up to 35 pounds.
Must have the ability to stand, walk, and perform repetitive tasks for extended periods.

WORK AUTHORIZATION REQUIREMENT

Applicants must be authorized to work in the United States on a permanent basis. We are unable to offer visa sponsorship at this time.

WHY JOIN TEAM SLATE?

At Slate, we're fueled by grit, determination, and attention to detail. The start-up spirit of ingenuity and resourcefulness move our business forward. Team Slate fosters a culture of excellence, innovation, and mutual respect, and is motivated by shared principles.

Safety First
Delight Customers
One Team
Relentless Improvement
Fast, Frugal, and Scrappy
Respectful Collaboration
Positive Legacy

WE WANT TO WORK WITH PEOPLE THAT REFLECT THE COMMUNITIES IN WHICH WE OPERATE.

Slate is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason.

Slate is committed to providing reasonable accommodation for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at

[email protected].

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