Software Engineer (Austin)

Job Description

Who We Are

Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is based at 1411 Brazos St, Austin, Texas in the IT Infrastructure Services department.

TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.

Who You Are

Seeking an IT professional to design, develop and support enterprise-grade document processing solutions, while adhering to Software Development Life Cycle (SDLC) standards. This role focuses on developing document-intensive workflows using intelligent capture technologies, enabling accurate data extraction, classification, and integration with downstream business systems.

The ideal candidate will bring strong development experience in C#/.Net along with expertise in enterprise content repositories such as IBM FileNet for secure document storage, retrieval and lifecycle management. Must have the ability to communicate in a professional, customer-focused manner.

What You Will Do

The Software Engineer (Programmer IV) performs advanced (senior-level) computer programming and full lifecycle software development. Responsibilities involve driving projects from conception to completion through the analysis, design, and documentation of logical, structured programs and systems. The objective is to automate processes, deliver innovative IT solutions for evolving mission-critical business systems, and improve the efficiency of existing systems. Key activities include planning, design, problem-solving, debugging, coding, testing, implementation, and production support. Work is performed under minimal supervision, with considerable latitude for the use of initiative and independent judgment. Maintains a reliable predictable work schedule. May provide guidance or oversee the work of others. May be called upon to work outside of normal business hours to complete urgent assignments or troubleshoot critical issues.

You Will Be Trusted To

Design, configure, and implement solutions using OpenText Intelligent Capture / IDP platforms
Develop and maintain scan jobs and batch processing rules
Develop document classification, data extraction, and validation models for structured and unstructured content
Build and maintain capture workflows, including ingestion, routing, and exception handling
Optimize OCR and document processing accuracy
Develop custom components, services, and integrations using C#/.NET
Integrate capture solutions with enterprise systems, including ECM platforms such as IBM FileNet
Perform testing (unit, integration, UAT) and troubleshoot production issues
Lead presentations, or system demonstrations
Support production systems, upgrades, and continuous improvements
Troubleshoot batch processing errors, performance issues and data inconsistencies
Maintain technical documentation, solution designs, and deployment guides
Ensure that all procedures and specifications related to disaster recovery efforts are properly maintained
Assist in creation of purchase orders, contracts (statement of work) associated with projects assigned to the (Business Systems Integration) BSI team
Collaborate with and customers to translate requirements into technical workflows
Cultivate a relationship with customers based on competency, trust, and delivering tangible results to business needs
Promote an image of IT excellence
Ensure compliance with all Federal, State, and agency laws, rules, policies, and procedures including IT Handbook and Standard Operating Procedures (SOPs) that govern TWC IT
Perform other duties as assigned to maintain IT operations

You Are a Great Fit With

Programming & Technical Skills

Languages

C# / .NET

Database Skills

Structured Query Language (SQL) Tools for DB2 or SQL Server.
Writing queries for lookups, validation, and exports
Stored procedures

APIs & Integration

Captiva APIs
REST / SOAP web services
Integration with:
OpenText Content Server (Documentum, Extended ECM)
ERP / CRM systems and Enterprise Content Management systems

Document & Imaging Knowledge

Hands-on experience with OpenText Capture, Intelligent Capture, or similar platforms
Experience installing and troubleshooting scanning systems.
Mapping business requirements into scan job configurations
OCR technologies and document processing
Data extraction, classification, and validation techniques
Workflow design and automation
Knowledge of barcode standards
Image enhancement techniques
Image formats
Familiarity with enterprise content governance and records management

Deployment & Support Skills

Captiva or similar data capture server installation & configuration
Performance tuning (batch size, OCR load, threading)
Debugging production capture issues
Version upgrades and migrations
Experience working in Agile/Scrum environments
Strong analytical and problem-solving skills
Experience with Microsoft Office, Visio, and Project

You Qualify With

Four years of full-time experience in data processing, computer science, computer programming, systems analysis, and/or relatedfield.
Relevant academic credits may be applied toward experience qualifications for this position.

You Gain

A Family Friendly Certified Workplace.
Competitive starting salary: $6,400.00 - $7,900.00/month
Defined Retirement Benefit Plan
Optional 401(k) and 457 accounts
Medical Insurance
Paid time off, including time for vacation, sick and family care leave
Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits.

Veterans

Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_InformationTechnology.pdf.

How To Apply

To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo (Job Search).

TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.