Software Engineer III

Job Description

**Job Title: Senior Windows Engineer (Endpoint Management \& Modern Workplace)**

**Job Location: Durham, NC**

**Overview**  

We are seeking an experienced Senior Windows Engineer to join our team and support a large-scale, enterprise environment of approximately 20,000 Windows endpoints. This role is critical in maintaining, modernizing, and optimizing our Microsoft-based infrastructure, with a strong focus on endpoint management, automation, and end-user experience.

**Key Responsibilities**

* Design, implement, and manage enterprise endpoint solutions using Microsoft Intune and related Microsoft Endpoint Manager technologies
* Administer and support a fleet of \~20,000 Windows devices across a distributed enterprise environment
* Lead Windows OS lifecycle management, including deployment, patching, upgrades, and security compliance
* Develop, maintain, and optimize advanced PowerShell scripts for automation, reporting, and operational efficiency
* Manage and enhance device configuration, compliance policies, and security baselines within the Microsoft ecosystem
* Monitor and improve endpoint performance and user experience using tools such as Nexthink
* Collaborate with security, networking, and infrastructure teams to ensure alignment with enterprise standards and policies
* Troubleshoot and resolve complex, escalated endpoint and OS-related issues
* Contribute to strategic initiatives such as Zero Trust, device hardening, and modern workplace transformation
* Document processes, standards, and architectural decisions

**Required Qualifications**

* 7 years of experience in Windows engineering within large enterprise environments
* Strong expertise in Microsoft Intune (Endpoint Manager) and modern device management (MDM/MAM)
* Deep knowledge of Windows 10/11 administration, deployment, and troubleshooting
* Advanced PowerShell scripting skills, with a focus on automation and scalability
* Experience managing large device fleets (10,000 endpoints preferred)
* Strong understanding of Microsoft 365, Azure AD (Entra ID), Group Policy, and hybrid identity environments
* Experience with endpoint monitoring and analytics tools (e.g., Nexthink or similar)
* Solid understanding of security best practices, compliance frameworks, and endpoint hardening
* Proven ability to operate independently and handle high-impact escalations

**Preferred Qualifications**

* Experience with Autopilot, Windows Update for Business, and application packaging/deployment
* Familiarity with co-management (ConfigMgr/SCCM and Intune) environments
* Knowledge of virtualization technologies (e.g., AVD, VDI)
* Experience working in globally distributed teams
* Relevant Microsoft certifications (e.g., Endpoint Administrator, Azure Administrator)

**Key Competencies**

* Strong problem-solving and analytical skills
* Ability to simplify complex technical challenges and communicate effectively to stakeholders
* Proactive mindset with a focus on automation and continuous improvement
* Leadership qualities and ability to mentor junior engineers

**Why This Role Matters**  

This position replaces a long-tenured engineer and plays a vital role in maintaining operational stability while driving modernization. The ideal candidate will balance deep technical expertise with strategic thinking to ensure continuity, scalability, and innovation across our endpoint environment.