L3 Systems Engineer (Microsoft, Azure, Active Directory

Job Description

This is a **Full-Time Remote**position.

A premier Managed Services Provider (MSP) is seeking a highly energetic team player for Remote Senior Engineer position to support clients on a full-time basis.

Candidate must be passionate about computers \& technology and should be highly proficient in Microsoft Server and Cloud Platforms. MSP Experience a plus and working with different verticals and network types. Must be up to date on the latest technologies and be able troubleshoot and learn quickly.

**++Must Be Experienced And Proficient In++**

**5 years** supporting Microsoft-centric environments (MSP experience strongly preferred).

Deep hands-on experience with:

* **Microsoft 365 Administration** (tenant-level support)
* **Azure / Entra ID (Azure AD)** identity and access
* **Active Directory (AD DS)**, GPO, DNS fundamentals
* Networking
* Cybersecurity

Strong troubleshooting ability across:

* Authentication and sign-in issues
* Mail flow, client connectivity, profile issues
* Permissions and access control problems
* Endpoint and policy-related issues (Windows)

* **PowerShell** experience (comfortable reading/modifying scripts; automation mindset).
* Excellent written and verbal communication---able to explain technical topics clearly to non-technical users.
* Comfortable owning incidents end-to-end and documenting outcomes.
* **++Ideal Candidates Should Be Able To++**

* Provide general desktop, user and hardware support

* Provide proactive system maintenance including backup solutions

* Provide general connectivity and troubleshooting support

* Provide network and server support

* Provide good communication skills and documentation