Staff AI Engineer

Job Description

**Staff AI Engineer**

USA (Remote) with 20% Travel.

At Robots \& Pencils, we build meaningful, scalable digital products that solve real business problems.

We're looking for a Staff AI Engineer to support the development and delivery of complex, integration-heavy platforms. This role is ideal for an experienced engineer who thrives in hands-on development, can confidently own features and deployments, and contributes to team leadership within a pod.

In this role, you will work as a key contributor on a cross-functional team, building across the stack while helping guide delivery, improve systems, and solve challenging integration problems, including AI-native platforms such as agentic learning systems designed to enable human-centered learning in the Age of AI.

This is not a greenfield project. You'll be joining a mature, production environment with real users, where reliability, performance, and scalability are critical. You'll collaborate closely with senior engineers to enhance existing systems and deliver high-quality features.

By joining us, you leverage our Advanced AWS Partnership and the highly exclusive AWS Patterns Partnership, a distinction held by only 11 companies worldwide out of 190,000.

**What You'll Do**

**Development**

* Build and maintain backend services using Python and Node.js, including serverless architectures (e.g., AWS Lambda, API Gateway)

• Develop and integrate APIs that support frontend applications and external systems

• Contribute to frontend features and ensure smooth integration across the stack  

• Write clean, maintainable, and well-tested code with strong unit testing practices

**Workflow \& System Orchestration**

* Support the development and maintenance of workflows using orchestration tools (e.g., Sequencer / workflow engines, state machines)

• Contribute to event-driven processes and asynchronous system operations (e.g., SQS,EventBridge)  

• Assist in improving reliability through better error handling and retries

**Backend \& API Engineering**

* Develop RESTful APIs and support the BE architecture  

• Integrate with third-party services and internal systems, including AI-driven platforms  

• Assist in optimizing performance and scalability of services using DynamoDB single-table design patterns (composite keys, transactional writes)  

• Implement secure and reliable data handling practices

**System Reliability \& Support**

* Troubleshoot issues in production environments with guidance from senior team members

• Contribute to logging, monitoring, and debugging efforts

• Support deployment and release processes in cloud-native environments (AWS, Docker)

**Collaboration \& Growth**

* Work closely with cross-functional teams across global locations

•Participate in code reviews and team discussions  

• Take ownership of assigned features and tasks, delivering end-to-end solutions  

• Continue developing technical skills and leveraging AI-assisted development tools (e.g., Claude Code)

**Required Skills \& Experience**

* 6+years of professional software engineering  

• Strong experience with Python and Node.js  

• Experience with LLM function/tool calling, prompt engineering, multi-agent orchestration, vector databases (OpenSearch), embeddings, streaming LLM responses, RAG concepts.
* Experience working with AWS cloud environments, including Lambda, DynamoDB (and Single-Table design), S3, SQS, EventBridge, Step Functions, etc.
* Experience building and maintaining fullstack applications  

• Exposure to workflow orchestration tools (e.g., Sequencer or similar systems)  

• Solid understanding of API design and backend systems  

• Familiarity with databases (SQL and/or NoSQL, including scalable design patterns)  

• Experience working in production environments  

• Strong unit testing practices and maintainable test strategies  

• Experience with containerization (e.g., Docker)

**Nice to Have**

* Demonstrated ability to reason about system-wide impacts of changes, including downstream effects across services and data layers.
* Demonstrated ability to identify design gaps in requirements and raise them before they reach development.
* Experience with Langfuse, synthetic AI testing, token cost optimization, reasoning effort configuration, Step Functions for AI workflows.