Digivance Solutions
US - Ohio - Columbus
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Role: OLS Analyst ( Optical Engineer)
Location: Columbus OH, Portland OR (100% Onsite)
Duration: Long-term Contract
Key Responsibilities
Manage deployment project documentation (daily reports, closing docs, engineering updates)
Collect, validate, and submit network test records
Perform advanced provisioning, troubleshooting, and software upgrades
Provide remote support and mentor field technicians
Collaborate with PM and engineering teams
Resolve complex technical issues and escalate when required
Execute test plans and MOPs (non-intrusive procedures)
Commission and provision equipment
Build and troubleshoot circuits end-to-end
Required Experience
7+ years in telecom deployment / network support
Experience in advanced provisioning & troubleshooting (mandatory)
Understanding of blueprints / MOPs (mandatory)
Will be using AWS Automation/Workflows so will need a strong aptitude to jump in and use new platforms.
Strong troubleshooting skills for complex network/system issues
Experience leading or mentoring technicians during maintenance windows
Familiarity with network management tools/platforms
Strong communication and documentation skills
Ability to work independently and in team environments
Valid U.S. Driver’s License
Preferred / Nice to Have
Unix/Linux familiarity
Background in NOC or remote support environments
Experience supporting North American telecom customers
Education
Bachelor’s degree (CS/EE) or equivalent experience
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