Service Sales Specialist

Job Description

Responsibilities

Location(s) Shelton, Connecticut Status Regular Job ID REQ-057197

Job Responsibilities

Meet and exceed sales targets and other KPIs including renewal and warranty conversion rates, and new unit additions
Manage a geographic territory - Develop product knowledge to effectively grow portfolio within territory and work with the local engineer team to expand the contract base by adding new contracts
Work closely with leadership to develop growth strategies for assigned territory
Quote customers directly through CRM system
Respond to customer inquiries, act as their point of contact, and ensure timely resolution
Contact customers to follow up on sales leads generated through engineers and other teams
Upsell / Cross-sell other PerkinElmer services and consumables offerings
Identify and generate lead opportunities for other PerkinElmer businesses
Follow company best practices and processes and learn effective selling techniques
Maintain sales pipeline and activity accurately in CRM tools
Embrace change and continuous improvement mindset
Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job at any time

Critical Skills

Must be results-driven and possess the ability to utilize exceptional negotiation skills
Ability to work within a Team Selling Model and engage field-based resources as necessary to advance opportunities
Strong communication skills (telephone & email)
Aptitude to learn new systems and retain technical information
Excellent communication skills and the ability to build relationships via the telephone and email
Highly effective time management and organizational skills
Process orientated, with a strong knowledge of selling, marketing & the customer care process

Basic Qualifications

1+ years of inside sales or field service experience
High School diploma

Preferred Qualifications

Bachelor's degree or equivalent sales experience
General knowledge of CRM systems is preferred. Salesforce.com experience is a plus.
Relevant experience in the analytical instruments & consumables industry
Relevant experience in laboratory or field service operations

The annualcompensation range for this full-time position is $64,500.00 to $80,860.00. The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training.

VEVRAA Federal Contractor.

We request Priority Protected Veteran & Disabled Referrals for all of our locations within the state.

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