Senior Field Engineer

Job Description

Description

About GenServe

GenServe, LLC is the nation’s leading independent provider of scheduled and emergency power generator maintenance, repair, and sales, primarily serving commercial customers across various industries. Established in 1990, GenServe has the largest team of EGSA-certified technicians in the Northeast and a growing national footprint. Our strategy focuses on rapid expansion through organic growth and acquisitions, positioning GenServe as a one-stop shop for commercial generator and switchgear solutions.

Position Summary

We are looking for a highly experienced Senior Field Engineer with a specialization in switchgear testing and protection systems. This role leads the configuration, testing, and commissioning of low- and medium-voltage systems, including complex paralleling and PLC/HMI-based control systems. You’ll play a key role in ensuring system integrity, supporting field personnel, and training customers.

Key Responsibilities

Report directly to the Vice President of Systems Integration.
Create, modify, and approve AutoCAD drawings for system and retrofit designs.
Modify generator and switchgear controllers and associated wiring.
Execute complex paralleling switchgear retrofits with and without PLC controls.
Configure and program protection relays (e.g., SEL, Basler, GE Multilin).
Develop and modify PLC and HMI programming for automation systems.
Coordinate with site teams and maintain communication with customers throughout the project lifecycle.
Support Building Management System (BMS) integration as needed.
Deliver customer training on advanced system operation and troubleshooting.
Provide remote support to Field Engineers and Switchgear Technicians.

Requirements

Qualifications

Understanding of NETA testing processes and documentation strongly preferred.
Extensive field experience with low- and medium-voltage switchgear inspection and commissioning.
Expertise in paralleling switchgear, PLC logic, protection relays, and control systems required.
Ability to develop and troubleshoot PLC/HMI-based applications in the field.
Proficient in AutoCAD and electrical system schematics.
Associate’s degree in Instrumentation Technology (or equivalent); Engineering degree preferred.
Minimum 7 years of relevant experience, or 5 years with an engineering degree.
Strong communication, mentoring, and documentation skills.
Demonstrated integrity, safety awareness, and customer-first attitude.

Compensation & Benefits

Competitive salary based on experience
401(k) with company match
Health, dental, and vision insurance
Paid time off and holiday pay
Life insurance
Ongoing technical training and professional development

Join Us

If you're an expert in switchgear testing and automation who enjoys solving complex field challenges and leading technical excellence, GenServe offers a fast-paced, growth-oriented environment with national reach and industry leadership.