Delivery Solutions Engineer

Job Description

Global-e (Nasdaq: GLBE) is the world's leading platform to enable and accelerate global, direct-to-consumer cross-border e-commerce growth. The chosen partner of hundreds of retailers and brands across North America, Europe, the Middle East and Asia, Global-e makes selling internationally as simple as selling domestically.

With Global-e, retailers and brands can increase international traffic conversion and grow sales by offering customers over 200 destinations worldwide a seamless, localized shopping experience.

We're looking for a **Delivery Solutions Engineer** to lead discussions with clients, design integration scopes, and ensure smooth implementation of our platform. This role combines post-sales technical consulting, hands-on integration work, and cross-functional collaboration with Product, R\&D, Sales, and Customer Success teams.

**Responsibilities**

* Lead technical discovery, architecture, and integration discussions with new and existing clients.
* Explain Global-e capabilities and recommend best practice based on client use cases.
* Own the integration lifecycle: technical scoping, data flow definition, API setup, configuration, troubleshooting, and delivery.
* Work with both internal and external development teams to define functionalities and resolve issues.
* Provide ongoing technical guidance to internal and externals stakeholders.
* Act as a product expert and share client feedback with Product/R\&D teams

* 3 years in solutions engineering, system engineering, or systems integration
* Direct experience in frontend software development including tools and concepts: JavaScript, Webhooks, HTML/CSS
* Ability to navigate codebases and debug issues using standard software tools / processes
* Strong knowledge of REST APIs, HTTP(S) protocols, and relational databases (SQL).
* Experience diagraming complex system architectures and data flows
* Excellent communication skills; able to explain complex concepts to varied audiences.
* Experience working with distributed teams; ability to manage multiple projects
* Experience with eCommerce platforms (e.g., Shopify, Magento, Big Commerce) is a strong advantage