Forward Deployed Product Engineer

Job Description

Location: Hybrid (US-based)

Employment Type: Full-Time

About The Opportunity

An innovative company operating in the space technology sector is seeking a Forward Deployed Product Engineer to work directly with customers running mission-critical operations. This role combines software engineering, product development, and customer engagement, offering the opportunity to influence both product direction and real-world deployment success.

You'll work closely with end users in operational environments, solve complex technical challenges, and help shape future product capabilities through direct customer feedback and field experience.

Key Responsibilities

Deploy and configure software solutions within customer environments, ensuring reliability and performance.
Troubleshoot issues across backend systems, APIs, cloud infrastructure, databases, and frontend applications.
Work directly with customer operations teams to provide technical support and build trusted relationships.
Develop prototypes and rapidly iterate solutions using customer feedback and operational data.
Gather user insights and translate them into product improvements and roadmap recommendations.
Collaborate with Product and Engineering teams to transition successful prototypes into production-ready solutions.
Create integration playbooks, documentation, and training materials to support repeatable deployments.

Requirements

Experience

3+ years of software engineering experience, ideally within customer-facing or deployment-focused roles.
Experience building, deploying, or supporting production software in high-reliability or mission-critical environments.
Demonstrated ability to work across the software stack and solve complex technical problems.

Technical Skills

Strong programming experience with Python.
Experience with TypeScript, Java, or similar languages is advantageous.
Familiarity with AI-assisted development tools such as ChatGPT, Cursor, Amp, or similar platforms.
Experience with cloud platforms (AWS, Azure, or Google Cloud).
Knowledge of databases, containerization, and orchestration technologies such as Docker and Kubernetes.

Personal Attributes

Strong communication and stakeholder management skills.
Product-minded approach with the ability to challenge requirements and identify opportunities for improvement.
Comfortable working in fast-paced, ambiguous environments.
Proactive mindset with a bias toward action and rapid iteration.
Curious, adaptable, and motivated by solving real-world customer problems.

Education

Bachelor's degree in Computer Science, Engineering, Aerospace Engineering, or a related discipline.

Additional Requirements

Active TS/SCI security clearance required.
Must be eligible to work in compliance with applicable US export control regulations.

What's on Offer

Opportunity to work on cutting-edge technology supporting critical operational missions.
Direct influence on product strategy and development.
Collaborative, high-impact environment with significant ownership and autonomy.
Comprehensive benefits package including healthcare and retirement support.
Strong emphasis on work-life balance and employee wellbeing.
Regular company-wide events and opportunities for professional growth.