Customer Success Engineer

Job Description

### **About Trustero**

Trustero is building the future of AI-powered Governance, Risk, and Compliance. We replace manual, painful GRC processes with automation---helping companies move faster, close deals faster, and earn trust at scale.

We're early, growing fast, and looking for top performers who want outsized impact and upside.

### **The Role**

This is not a maintenance role. This is a **build-and-win role** .

We're hiring a Customer Success Engineer to cover pre- and post-sales support with the goal to help customers maximize their value from the Trustero platform.

We're looking for someone who likes to solve problems, who is passionate about AI technology and how it helps improve GRC functions for various types of customers.

### **What You'll Own**

* Pre-sales: Organizing demos, preparing Proof-of-Concept (POC), supporting sales calls, consulting on AI GRC best practices, helping the customer understand how to best use and integrate Trustero

* Post-sales: Onboarding customers, shortening their path-to-value, advising on GRC architecture and engineering challenges, identifying and solving/organizing solving of customer problems, proposing product features

* Operations: Streamlining CS operations, reporting, and planning. Creating and managing CS content