Pinnacle Computer Services
US - Arkansas - Evansville
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Requirements
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### Must have:
### - We require 2+ years of hands-on cybersecurity experience in IT support, a SOC, or an MSP environment. - We are looking for a strong technical foundation in Windows Server, Microsoft 365, Active Directory/Entra ID, and networking technologies such as firewalls, switches, and VPNs. - We need familiarity with vulnerability scanning tools such as Nessus, Qualys, Rapid7, Vonahi, or similar platforms. - We expect exposure to penetration testing concepts and tools. - We require experience with EDR/XDR solutions such as Microsoft Defender, CrowdStrike, SentinelOne, or comparable tools. - We look for incident investigation and response experience. - We require CompTIA Security+ or an equivalent certification. - We need strong communication skills with the ability to explain security concepts to non-technical audiences. - We require a valid drivers license and reliable transportation for occasional client site visits. - Preferred: Huntress MDR experience is a strong advantage. - Preferred: Experience with Vonahi VulScan or vPenTest. - Preferred: Additional certifications such as CompTIA CySA+, GIAC, or Microsoft Security. - Preferred: SIEM platform experience, including Sentinel, Splunk, or LogRhythm. - Preferred: Penetration testing certifications such as CEH, OSCP, or GPEN. - Preferred: Scripting and automation skills in PowerShell or Python. - Preferred: Familiarity with security compliance frameworks including NIST, CIS Controls, and HIPAA. - Preferred: MSP or managed security services experience.
Responsibilities:
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- We monitor and respond to security alerts from Huntress SOC, Microsoft Defender for Endpoint, and CyberQP. - We investigate and triage security incidents to determine severity, scope, and root cause. - We coordinate incident response activities with our technical team and clients. - We resolve security incidents within SLA targets. - We escalate critical threats with detailed technical findings. - We manage complex security escalations for managed IT and co-managed clients, including broad client-wide events and major incidents. - We oversee Microsoft 365 backup creation and implementation across client environments. - We manage dark web monitoring and threat intelligence platforms across our client base. - We support managed networking deployments, including switches and firewalls. - We deploy and administer vulnerability scanning tools such as Vonahi VulScan across client environments. - We analyze scan results and prioritize remediation based on risk. - We conduct penetration testing assessments for clients using Vonahi vPenTest. - We prepare detailed vulnerability reports and remediation plans. - We track remediation progress and maintain metrics and dashboards. - We develop and maintain security policies and procedures for clients. - We support client security awareness training initiatives. - We create and maintain SOPs for security tools and service desk processes. - We manage security awareness training programs for clients using the Infima platform. - We assist with compliance requirements such as HIPAA, PCI-DSS, NIST, and CIS Controls. - We stay current on emerging threats, vulnerabilities, and security best practices. - We communicate recommendations and findings clearly to non-technical client stakeholders.
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Company:
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We are Pinnacle, a family-owned company with 37 years in business, a stable client base, and a financially strong, debt-free foundation. This is a full-time, salaried, on-site role in Evansville, Indiana, with occasional remote flexibility. The position offers a compensation range of $40,000 to $50,000 per year, depending on experience and certifications, along with health, dental, and vision insurance, a 401(k), paid time off, flexible scheduling, and professional development support. You will join a small, collaborative team with direct access to ownership and senior leadership, meaningful responsibility across more than 50 client organizations, and exposure to leading security platforms such as Huntress, Vonahi, and Microsoft Defender.
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