Cognition
US - New York - New York
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As an AI Support Engineer, you will investigate and resolve complex technical issues for customers using Devin and Windsurf. This includes diagnosing problems across various development environments and providing clear communication to customers.
Requirements: Candidates should have 4+ years of experience in a technical role and a bachelor's degree in a related field. Strong debugging skills and knowledge of various technologies, including cloud platforms and programming languages, are essential.
Key Skills: Debugging, Systems Knowledge, Technical Support, Cloud Platforms, Linux, Docker, Git, CI/CD, APIs, Networking, Python, TypeScript, Java, Go, Communication, AI
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