Senior Engineer, DevOps/Platform Reliability

Job Description

About PayCargo Millions of shipments with goods and materials move around the world daily by land sea or air PayCargo is the worlds leading online payment solution that is revolutionizing the shipping and cargo world With a fast and efficient way to reduce costs associated with payment processing we help improve the speed and profitability of our customers businesses PayCargos platform connects payers and vendors across the cargo and logistics ecosystem supporting payments remittance data integrations vendor release workflows and customer facing digital experiences About the Role The Senior Engineer DevOpsPlatform Reliability is responsible for building and operating the infrastructure pipelines and platform standards that keep PayCargos global payments platform reliable observable and supportable The role spans the full platform EC2 based services scheduled jobs and file processing alongside containerized ECSFargate and serverless Lambda workloads across a multi account AWS environment Terraform and a GitHub and ZenHub workflow that ships through GitHub Actions and GitHub OIDC with a focus on modernizing how PayCargo builds deploys and runs software As one example PayCargos SFTP runs on AWS Transfer Family with a Lambda identity provider This is a hands on individual contributor role The Senior Engineer DevOpsPlatform Reliability modernizes legacy scheduled jobs and file processes into containerized observable services codifies infrastructure as repeatable Terraform patterns and creates standards that other developers can follow without depending on a single person for every implementation The role requires strong judgment strong follow through and a focus on reducing reactive fire drills and single points of failure Working within PayCargos DevSecOps model the Senior Engineer DevOpsPlatform Reliability partners closely with Security Engineering Architecture Product Support and executive stakeholders to deliver scalable secure and repeatable platform execution This position has no direct reports The role leads indirectly by defining infrastructure and deployment standards guiding engineers toward repeatable patterns and reducing single points of failure across the platform As the Senior Engineer DevOpsPlatform Reliability you will Infrastructure \& Platform Modernization Modernize legacy scheduled jobs cron scripts and file processes into containerized ECSFargate observable supportable servicesBuild and maintain infrastructure patterns in Terraform with reusable modules remote state and planapply through CIStandardize environment configuration secrets management Secrets Manager and SSM Parameter Store and repeatable deployment paths across environments and accountsCreate platform standards that other developers can follow without depending on DevOps for every implementationCICD \& Release Engineering Build maintain and harden CICD pipelines integrated with GitHub and ZenHub with deployments authenticated through GitHub OIDC to eliminate static cloud credentialsImprove build test and deployment automation to make releases faster safer and more repeatableEstablish rollback promotion and environment promotion practices that reduce release riskEmbed security and quality gates into pipelines in partnership with Security and EngineeringObservability \& Reliability Implement and maintain monitoring logging and alerting using CloudWatch SNS and Sentry with log analytics through Athena and GlueImprove telemetry dashboards and on call workflows PagerDuty so issues are detected and resolved quicklySupport disaster recovery backup and failover patterns across regions and accountsLead incident response and root cause analysis with clear durable follow upSecure AI Platform Support Support the infrastructure for a contained AI platform including whitelisted egress and approved deployment pathsHelp operationalize controls such as stateless model access and bounded environments in partnership with Security and ArchitectureBuild deployment and monitoring patterns for AI assisted applications so they are observable and supportableCross Functional Partnership Partner with Security to embed controls into pipelines environments and infrastructure as code including OIDC roles least privilege mTLS and Tailscale based accessWork with Engineering and Architecture to translate designs into runnable supportable infrastructureAdvise Product and Support on operational realities trade offs and delivery riskImplement and operate the infrastructure pipelines and environments according to the standards and architecture owned by the VP Infrastructure \& SecurityProvide clear status escalate risks early and document infrastructure pipelines and runbooksRequired Qualifications 5 years of hands on DevOps platform or infrastructure engineering experience preferredStrong experience with AWS ECSFargate Lambda VPC IAM and working knowledge of Azure or Entra IDHands on experience with infrastructure as code using Terraform including reusable modules remote state and planapply in CIStrong experience with Docker and container orchestration such as ECSFargate and ECRExperience building and maintaining CICD pipelines preferably with GitHub Actions including OIDC based cloud authenticationExperience with monitoring and observability tooling such as CloudWatch SNS Sentry and AthenaGlueStrong understanding of secrets management Secrets Manager SSM Parameter Store environment configuration and secure deploymentStrong troubleshooting incident response and root cause analysis skillsAbility to create repeatable standards and documentation that reduce single points of failureExperience and Education Bachelors degree in Computer Science Information Technology Engineering or a related field or equivalent practical experience5 years of hands on DevOps platform or infrastructure engineering experience preferredDemonstrated experience operating production infrastructure and CICD in cloud environmentsExperience with containerization infrastructure as code and observability toolingPayments fintech SaaS or logistics experience is a plusPreferred Qualifications Experience modernizing legacy scheduled jobs and file processing workloads into containerized servicesExperience operating both EC2 based services and containerized or serverless workloadsExperience with disaster recovery multi region us east 1 ap east 1 redundancy and failover designFamiliarity with secure AILLM platform patterns whitelisted egress and bounded environmentsExperience with on call workflows and tooling such as PagerDutyFamiliarity with zero trust network access Tailscale and SSM Session Manager in place of bastion hostsExperience in payments fintech SaaS or other high volume transactional environmentsFamiliarity with SOC and PCI control requirements as they relate to infrastructureYou Will Likely Succeed If Have a winning attitudeAre naturally curious with an always learning mentalityLove to automate standardize and remove toilLove to solve difficult problemsAre assertive confident but also humbleSpeak with clarity and listen with intentionAre disciplined with your processes documentation and follow upCan own a problem end to end without constant directionTake ownership of both the technical outcome and the business resultWhat Success Looks Like Legacy jobs and file processes are modernized into containerized observable supportable servicesInfrastructure is codified repeatable and consistent across environmentsCICD pipelines make releases faster safer and lower riskMonitoring alerting and disaster recovery reduce reactive fire drillsOther developers can follow platform standards without depending on a single personThe Senior Engineer DevOps Platform Reliability becomes a trusted owner of one or more critical platform domains within 90 to 180 daysWhat We Offer Our compensation package includes a competitive salary and bonus plan We care about your wellbeing and personal life We offer vacation sick personal time off policies a generous 401K match and strong healthcare benefits Your success at PayCargo is determined by the impact that you are making and how well you collaborate with the various teams that you interact with Everyone at PayCargo is empowered to take ownership to learn self improve and master their skills in an environment focused on efficiency collaboration and purpose We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age marital status disability gender gender identity or expression or veteran status We are proud to be an equal opportunity employer