Systems Engineer

Job Description

Requirements
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### Must have:

### - We require a bachelors degree in Computer Science, Information Technology, Information Systems, Engineering, or a related discipline, or an equivalent mix of education and experience. - We require at least 2 years of professional experience in systems engineering, infrastructure, platform engineering, or a similar field. - We need experience managing user accounts, security controls, system documentation, and troubleshooting tasks. - We need hands-on experience configuring and maintaining operating systems, virtualized environments, cloud platforms, and application infrastructure. - We require experience supporting system integrations, deployments, upgrades, migrations, and related operational processes. - We value familiarity with infrastructure security principles, monitoring tools, backup and recovery procedures, and reliability best practices. - We need strong troubleshooting and root-cause analysis skills to resolve complex technical problems. - We expect the ability to work independently and prioritize effectively with minimal supervision. - We require strong organizational, communication, and collaboration skills, including experience working with engineering teams and client stakeholders. - Preferred: experience using JIRA or a similar task and issue-tracking platform. - Preferred: experience in consulting environments with direct client engagement and project delivery responsibilities. - Preferred: experience delivering IT solutions for government agencies. - Preferred: industry certifications such as CompTIA Security+ or similar.

Responsibilities:
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- We independently deliver assigned systems engineering work while supporting broader project and operational goals. - We provide Level 3 support for end users, administrators, and project teams, resolving complex technical issues and escalating risks when needed. - We install software releases, operating system updates, patches, and infrastructure upgrades with minimal disruption to business operations. - We evaluate software updates and security patches and resolve software-related issues. - We perform backup, recovery, and restoration activities to protect data and support business continuity. - We support system integrations, deployments, upgrades, migrations, and operational workflows. - We create clear technical documentation, including architecture diagrams, support procedures, deployment materials, and service records. - We work with clients to identify opportunities to improve operational readiness, system performance, and infrastructure reliability.
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Company:
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We are Resource Data, a company with more than 37 years of experience designing and building innovative technology solutions for complex client challenges. We deliver work across diverse industries, tech stacks, and systems, and strong client partnerships are central to how we operate. We have grown to 5 locations and more than 200 employees. We value teamwork, diverse perspectives, and mutual support across roles and locations. We also prioritize work-life balance, with a culture that avoids excessive overtime, long hours, and constant travel so our people can focus on what matters most outside of work. This is an onsite role, and we are an equal opportunity employer. We do not currently provide immigration-related sponsorship or support, do not accept third-party agencies, and note that several states are not approved for remote payroll at this time.
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