Cloud Ops Engineer

Job Description

You will interface with our DevOps and Engineering teams, and our Partners - communicating directly with leadership to support Journey Partner operations. You will also support other Journey teams that utilize cloud resources, ensuring smooth, secure, efficient practices and tools.

- Defining environment specifications and turning up services

- Oversee monitoring of the environment

- Supporting the environment for Journey, our customers, and our partners

- Responsible for tools for operational efficiency (dashboards, maintenance, monitoring and automated testing scripts.)

- Assist as necessary in diagnostic and troubleshooting efforts.

**Must-haves Qualifications:**

3+ years of experience having primary accountability for non-trivial production deployments in both the AWS and GCP clouds.

Experience deploying applications that integrate with cloud relational and/or document databases.

Operating, tuning, maintaining and supporting non-trivial production cloud deployments.

**Nice-to-have Qualifications:**

* Demonstrated experience managing a Terraform environment
* Demonstrated experience packaging, deploying, and securing Kubernetes applications using Helm, Kubernetes, cloud hosting, tool development.
* Big data, data warehousing, data engineering, and data analytics
* Certifications in AWS, GCP, and/or Azure
* Experience with Agile software development
* Voice Biometric and/or call center analytics
* Familiarity with Salesforce, GitHub.

**You'll be a good culture fit here if you can...**

* Experience working in a startup environment
* Handle a steep learning curve
* Know what it takes to build, deploy and maintain enterprise-grade SaaS software
* Are open to sharing your work in progress and receiving feedback
* Work with abstract ideas and requirements to create concrete solutions
* There is a steep learning curve here, and for people who get excited by that, there's no better place to be.

**What's the payoff?**

* Equity
* 401k
* 529 College Savings
* 100% Paid Healthcare
* Flexible PTO
* Casual Dress
* Class A Office - Beautiful space, amazing views, ski/bike tuning available on site - need we say more?
* ...and - you'll be part of a team of experts in zero-knowledge identity who are defining a new industry.