IT Support Specialist

Job Description

The IT Support Specialist will provide hands-on service desk support, troubleshooting technical issues, and ensuring reliable day-to-day operations. Responsibilities include supporting hardware and software across various operating systems and collaborating with IT team members to resolve escalated issues.

Requirements: Candidates should have at least 2 years of IT support experience and hands-on experience with Windows, Azure Active Directory, and Microsoft 365. Strong customer service skills and the ability to troubleshoot networking issues are also required.

Key Skills: IT Support, Customer Service, Troubleshooting, Windows, macOS, Linux, Networking, Microsoft 365, Azure Active Directory, Microsoft Intune, Service Desk, Root Cause Analysis, Documentation, Problem Solving, Communication, Technical Support

Benefits: Health Insurance, Stock Options, 401k, Paid Parental Leave, Flexible PTO, Generous Accrued PTO, Weekly Paid Office Lunches