Conversational Designer - Senior Software Engineer

Job Description

The role involves designing conversational interfaces and virtual agents, particularly in the telecom domain. You will also be responsible for integrating backend systems and ensuring optimal performance tracking.

Requirements: Candidates should have over 10 years of experience, with at least 3 years focused on conversational design in telecom. Proficiency in Dialogflow CX and Python, along with familiarity with telecom systems, is essential.

Key Skills: Software Development, Conversational Interfaces, Dialogflow CX, Python, Webhooks, RESTful APIs, Telecom Systems, Speech-to-Text, Text-to-Speech, Agent Assist, GCP Architecture, Analytics Tools, Agile Methodologies, Design Thinking, Gen AI, CCAI Insights

Benefits: Paid Time Off, Medical Coverage, Dental Coverage, Vision Coverage, Retirement Savings Plans, Life Insurance, Disability Insurance, Employee Assistance Programs