Technical Community Program Manager, Pro

Job Description

Manage and scale a high-signal community of advanced ChatGPT Pro users through technical programming, office hours, and peer-learning sessions. Act as a bridge between expert users and internal product teams to translate real-world workflows into actionable product insights and compelling stories.

Requirements: Requires exceptional technical fluency and hands-on experience using AI tools, APIs, and automation to understand complex workflows. Must possess strong organizational skills, high-level writing abilities, and the ability to communicate effectively with both technical builders and internal research teams.

Key Skills: Community Management, Technical Program Management, User Research, Product Enablement, Technical Writing, Editorial Storytelling, AI Tools, ChatGPT, Codex, API, Automation, Workflow Documentation, Stakeholder Management, Data Synthesis, Technical Communication, Product Feedback