Senior Systems Engineer

Job Description

#### About the job Senior Systems Engineer

Senior Systems Analyst needs 3 or more years working with Windows and Linux Operating Systems

Senior Systems Analyst requires:

* 3 or more years working with Enterprise Content Management (ECM) Systems - Mobius preferred
* 3 or more years working with Windows and Linux Operating Systems
* 3 or more years working with Oracle Databases.
* Proficiency with scripting and automation - ie Batch, Postman, or PowerShell
* Proficiency in troubleshooting and root cause analysis (RCA) of complex technical issues.
* Development\\support experience in Java using Spring Framework platform
* Development\\support experience in Microservices using containerization and cloud technologies.
* Proficiency with monitoring and alerting tools such as Splunk, Dynatrace or Grafana

**Preferred Skills:**

* Experience with ITIL applications such as ServiceNow
* Proficiency with Webserver technology, Apache Tomcat preferred
* Experience with Mainframe
* Experience with network load balancing such as F5
* Experience with creation and administration of Sharepoint and Confluence
* Ability to handle complex operational tasks and recommends processing and technology changes
* Ability to work with multiple business and IT partners in a production support and/or development role
* Detailed oriented and collaborative

Senior Systems Analyst duties:

* Work on Production issues and to provide timely diagnostics, recommendations and resolution.
* Interface with upstream and downstream applications and business operations teams on issues and problems.
* Identify areas of improvement in end user support, implementing automation and monitoring
* Interpret and appropriately triage IT issues reported by users
* Create monitoring dashboards and individual monitoring tests to ensure timely notification of production issues
* Learn new technologies as requested
* Participate in an on-call rotation and respond to afterhours issues as needed.
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