Manager, Technical Service

Job Description

The role focuses on building technical relationships with pulp customers to provide professional service and drive process optimization. Responsibilities include leading qualification efforts for strategic sales growth and traveling extensively across North America for mill trials and audits.

Requirements: Candidates must have a bachelor's degree in engineering or Paper and Pulp Technology and 5-10 years of experience in premium tissue production or equipment supply. Proficiency in TAD or similar premium tissue technologies and strong customer-facing communication skills are required.

Key Skills: Technical Service, Premium Tissue Production, Product Development, TAD Technology, Technical Communication, Customer Relationship Management, Process Optimization, Value-based Recommendations, Strategic Sales Growth, Technical Auditing, Troubleshooting, Commercial Mindset

Benefits: Medical insurance, Dental insurance, Vision insurance, Disability coverage, Life insurance, AD&D insurance, 401(k) with company match, Employer retirement contribution, 15 days of paid time off, 13 company holidays, Annual performance-based short-term incentive plan, Professional development opportunities