IT Help Desk I

Job Description

Provide technical support via phone, email, and in person to resolve hardware and software issues. Handle workstation setup, user onboarding, and connectivity troubleshooting for remote users.

Requirements: Requires experience with software installation, workstation support, and computer imaging. Proficiency in Windows 11 configuration and strong communication skills are essential.

Key Skills: Technical Support, Hardware Troubleshooting, Software Troubleshooting, VPN Connectivity, Windows 11, Computer Imaging, User Profile Setup, Mobile Device Administration, Employee Onboarding, Printer Support, Verbal Communication, Written Communication

Benefits: Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, 401K With Company Match, Paid Holidays, Birthday Leave, Paid Time Off, Sick Leave, Vacation