IT Support Engineer I

Job Description

Provide front-line technical support by troubleshooting hardware, software, and network issues for employees. Manage user accounts and endpoint deployments while owning tickets from intake to resolution.

Requirements: The candidate should be able to support global operations in a fast-paced environment. Ability to document solutions and contribute to continuous improvement is expected.

Key Skills: Technical Support, Hardware Troubleshooting, Software Troubleshooting, Network Troubleshooting, User Account Management, Endpoint Deployment, Ticket Management, Technical Documentation