Travclan- QA Engineer with L1 Technical Support

Job Description

**Role: QA Engineer with L1 Technical Support (includes QA testing, troubleshooting/system support, and occasional client communication)**

**Experience**: 2--3 years

**Mandatory (candidate must meet all):**

- Manual testing experience across both web and mobile applications

- Regression and feature testing on live product releases

- API testing using Postman

- Clear verbal and written English communication (role is client-facing and support-oriented)

**Preferred** (added advantage --- please highlight if present):

- Performance/load testing exposure (JMeter)

- Test automation using Selenium

- Basic programming, Python preferred

- Prior L1 technical support / troubleshooting or ticketing tool experience (Jira, Freshdesk, Zendesk, etc.)

- Domain experience in Travel or Ecommerce (strong plus)