HSD Systems Engineer

Job Description

Requirements
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### Must have:

### - We prefer a bachelors degree from a four-year college or university, with at least two years of progressive experience in a network engineering role. - We prefer prior experience working in an MSO environment within the cable industry. - We require 4+ years of hands-on Linux administration experience in CentOS or RHEL environments. - We value proficiency with automation and scripting tools such as Shell, Python, Perl, Docker, and/or Ansible. - We require 4+ years of experience designing, deploying, and operating highly available corporate and telecommunications networks. - We need strong troubleshooting capabilities and a solid grasp of industry-standard network security practices. - We prefer relevant certifications such as RHCSA, RHCE, and CCNA. - We require at least an associate-level networking certification, with a professional-level networking certification preferred. - We need flexibility to participate in on-call support outside normal business hours. - We require the ability to travel up to 10%. - We prefer experience with DHCP, DNS, and/or NTP application design and implementation projects. - We prefer familiarity with vendor platforms such as Incognito, Infoblox, and Red Hat. - We prefer experience with IPv4, IPv6, DHCP, DNS, Docker, LDAP, and related technologies or standards. - We value strong networking fundamentals, vendor relationship management, and the ability to resolve escalated application issues.

Responsibilities:
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- We deploy, upgrade, and maintain our High-Speed Data infrastructure that supports critical internet services. - We implement new software tied to engineering initiatives and technology projects. - We manage the lifecycle of HSD applications and support upgrades for backend-dependent technologies. - We create Low-Level Design documentation, including configuration templates, procedures, application diagrams, knowledge base articles, bills of materials, and support materials. - We deliver training to team members on new technology integrations, upgrades, product design, and implementation. - We analyze project requests to estimate effort and cost. - We work with project teams to define requirements, risks, and scope limitations. - We perform on-call support, customer equipment escalations, and overnight network changes as assigned. - We configure, administer, and troubleshoot Linux systems, DOCSIS provisioning, DNS, DHCP, authentication, and access policies to maintain performance, security, and connectivity. - We use Python, Ansible, and other scripting tools to automate tasks, resolve issues, and improve system optimization. - We respond to escalations directed to the HSD Systems Engineering team and serve as a technical point of contact.
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Company:
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We are Sparklight, a Cable One brand, and we keep our customers and associates connected to what matters most. We offer a remote-friendly opportunity for the right candidate in select U.S. states, with a role focused on supporting and improving the Internet experience for thousands of customers. As an HSD Systems Engineer I, you will help power critical network services while working in a collaborative, inclusive environment that values work/life balance, health and wellness, career growth, community involvement, and strong employee recognition. We also offer a comprehensive benefits package that includes medical, dental, and vision coverage, life insurance, paid time off, a 401(k) match, legal and identity protection, tuition reimbursement, service discounts where available, advancement opportunities, and a team-oriented culture. We are committed to diversity, equal opportunity, and a Stronger Together mindset, with pre-hire background, drug, and reference checks required.
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