Software Engineer

Job Description

**Software Engineer #1063325**  

**Position Description:**  

BlueOval Battery Park Michigan (BOBM) is our plant helping power the next generation of our vehicles. As the SAP L1 Production Support Specialist, you will own the end-to-end coordination of SAP S/4HANA Public Cloud initiatives across BOBM's business functions. You will bring structure, visibility, and rapid issue resolution to a fast-moving, multi-workstream environment spanning Finance, MDM, Purchasing, HR, Supply Chain Collaboration, Warehouse, ASN, and Banking. This is a great opportunity to sharpen your project management, production support, and cross-functional leadership skills while making a real impact on a next-generation manufacturing facility.

**What You'll Do:**  

L1 Production Support \& Incident Management

* Serve as the primary point of contact for BOBM IT L1 support activities across the SAP S/4HANA production environment.
* Own end-to-end support workflows in JIRA, ServiceNow, and CALM---managing tickets and backlogs, prioritizing by severity and business impact, enforcing SLA compliance, and escalating unresolved issues to L2/L3 teams with clear root-cause context.
* Build and maintain incident and performance dashboards/scorecards to track trends, surface recurring issues, and report key support metrics to stakeholders.

Finance \& Integration Support  

* Assist BOBM finance team with month-end close activities, intercompany transactions, banking, accounting, treasury, Wall Street, Backline, MICS, Vertex, and Monex processes.
* Support SAP integration efforts across master data management, purchasing and supplier interfaces, API/middleware connections, and ASN (Advance Shipping Notice) processes.
* Support SAP S/4HANA Public Cloud Identity \& Access Governance initiatives, including end-to-end user management (provisioning, deprovisioning, and access modifications).

Training \& Enablement  

* Support BOBM SAP training and certification tracking, coordinate job aid availability, and schedule training sessions across workstreams.
* Build user readiness reporting (dashboards/scorecards) to track certification completion and training effectiveness.

**Skills Required:**  

* SAP ERP, Change Management, SAP S4 HANA, Java, SAP, API, Jira

**Skills Preferred:**  

* SAP Activate methodology or project management certification.
* SAP certification(s) in Security, GRC, FICO, S/4HANA, or related modules.
* Experience with ITIL-based incident/problem/change management frameworks.
* Familiarity with automotive/battery manufacturing operations.

**Experience Required:**  

* Experience: 5+ years of hands-on experience with SAP ERP (S/4HANA) and 10+ years leading end-to-end IT project management---planning, executing, and delivering complex technology projects on time and within scope.
* Cloud Background: At least one full-lifecycle implementation of SAP S/4HANA Public Cloud.
* Production Support Expertise: Demonstrated experience in L1/production support, incident management, and use of SAP Cloud ALM (CALM), ServiceNow, and JIRA for ticketing, workflow, and issue tracking.
* Reporting \& Visibility Tools: Proven ability to build and maintain dashboards and scorecards for project status, incident metrics, and KPI tracking.
* Technical Skills: Proficiency in accounting, treasury, banking, master data management, purchasing and supplier integrations, API/interface management, ASN, and middleware platforms.
* Soft Skills: Strong stakeholder management, communication, and organizational skills; ability to manage multiple concurrent workstreams under tight timelines.

**Experience Preferred:**  

* Clound background- SAP S/4Hana Public Cloud SAP CLOUD ALM, BOBM Workstreams.

**Education Required:**  

* Bachelor's Degree

**Additional Info:**  

At FastTek Global, **Our Purpose** is **Our People** and**Our Planet** . We come to work each day and are reminded we are ***helping people find their success stories*** . Also, ***Doing the right thing is our mantra*** . We act responsibly, give back to the communities we serve and have a little fun along the way.  
We have been doing this with pride, dedication and plain, old-fashioned hard work for **24 years** !  
FastTek Global is financially strong, privately held company that is **100% consultant** and **client focused** .  
We've differentiated ourselves by being **fast, flexible,** **creative** and**honest** . Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies.  
Our benefits are second to none and thanks to our **flexible benefit** options you can choose the benefits you need or want, options include:  

* Medical and Dental (FastTek pays majority of the medical program)
* Vision
* Personal Time Off (PTO) Program
* Long Term Disability (100% paid)
* Life Insurance (100% paid)
* 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match

Plus, we have a lucrative employee referral program and an employee recognition culture.  
FastTek Global was named one of the **Top Work Places** in Michigan by the Detroit Free Press in **2013, 2014, 2015, 2016, 2017, 2018, 2019** , **2020, 2021, 2022, and 2023!**  
To view all of our open positions go to: https://www.fasttek.com/fastswitch/findwork  
Follow us on Twitter: https://twitter.com/fasttekglobal  
Follow us on Instagram: https://www.instagram.com/fasttekglobal  
Find us on LinkedIn: https://www.linkedin.com/company/fasttek  
You can become a fan of FastTek on Facebook: https://www.facebook.com/fasttekglobal/  

**AI \& Hiring Disclosure**  
We use AI tools to support parts of our hiring process, such as reviewing applications and identifying potential matches. These tools are designed to promote efficiency, consistency, and fairness, and they are always used under human oversight.  
All personal data collected is used solely for recruitment purposes, and you have the right to know, access, or request deletion of your data at any time, subject to legal limits.  
If AI will be used in a video interview, you'll be informed in advance and asked for your consent, with the option to opt out.  
Our tools are regularly reviewed to detect potential bias and to ensure compliance with all applicable laws and our commitment to inclusive hiring.  
To learn more or exercise your rights, please contact us at [email protected].