Field Service Engineer

Job Description

Description

* Provide repair of Ambrell equipment both in-house and at customer sites for current product lines and legacy equipment
* Provide technical systems and applications training to customers both in-house and at customer sites, including classroom and hands on training.
* Start-up assistance of Ambrell equipment in the field including applications setup and testing
* Supports repair of customer equipment in house when not traveling.
* Customer interaction and remote triage, troubleshooting and diagnostics daily.

Requirements

* Knowledge of troubleshooting techniques and familiarity with troubleshooting equipment is necessary.
* Must be able to read and understand schematic wiring diagrams, test procedures, water flow diagrams and-lay out drawings, and be able to check mechanical work to blueprint (CAD drawings).
* Ability to troubleshoot to the component level.
* Good organizational skills required. Paperwork must be complete, prompt, and accurate.
* Direct customer contact is a primary responsibility of this position.
* Applicant must be willing to travel up to as much as 50%, including domestic and international.
* Previous experience in induction heating desirable but not required.
* Must be physically capable of strenuous work and working in extreme conditions.
* Good written and verbal communications skills required.

Electronic background experience in:

* Proficient use of DMM, oscilloscope, power logger, hi-pot tester
* Temperature monitoring equipment including temperature controllers and pyrometers desirable
* Analog, digital and microprocessor circuits
* Power devices and related circuits
* Motors and general AC wiring
* PLC operation (desirable, not required)
* PCB Soldering to IPC-610 (desirable, not required)

Mechanical background experience in:

* Mechanical fixturing
* Temperature, pressure, and water flow circuits and monitoring equipment