Lead Software Engineer

Job Description

Lead technical work involving CRM/IVR platforms, marketing automation, customer engagement, and integrations with analytics, advertising, and customer feedback tools. Translate business requirements into technical solutions while supporting data pipelines, cloud infrastructure, security, and team leadership.

Requirements: Requires a bachelor's degree in computer science, information technology, or a related field, 7+ years of software development experience, and experience leading technical teams. Candidates should have CRM/IVR and marketing platform expertise, backend and frontend development skills, cloud and CI/CD experience, and strong communication and analytical abilities.

Key Skills: Salesforce, Microsoft Dynamics 365, CRM/IVR Systems, Marketing Automation, Backend Development, AngularJS, AWS, Azure, Kubernetes, CI/CD, Analytics and Attribution, Data Pipelines, Technical Leadership, Security and Privacy, Customer Engagement