Manager, Solutions Engineering

Job Description

Build and lead the Mid-Market Solutions Engineering team, establish its operating playbook, and own technical wins, pilot-to-production conversion, and customer adoption and expansion. Partner with Sales, Product, and Engineering, directly support key accounts and escalations, and coach the team while representing customer insights internally.

Requirements: Requires at least two years leading customer-facing technical teams across pre-sales and post-sales, including experience building or scaling a team, plus a strong hiring record and technical fluency in software development workflows, developer tooling, CI/CD, and AI coding tools. Candidates should be effective under deal pressure, communicate with technical and executive stakeholders, partner with Sales while maintaining customer trust, and use operational metrics to guide performance.

Key Skills: Solutions Engineering Leadership, Team Building, Hiring and Coaching, Technical Discovery, Product Demonstrations, Proofs of Concept, Pilot Delivery, Customer Lifecycle Management, Security and Architecture Reviews, CI/CD, Developer Tooling, AI Coding Tools, Sales Partnership, Customer Adoption and Expansion, Performance Metrics, Executive Communication