Cullerton Group
US - Illinois - Mossville
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Provide Tier 2 support for escalated telematics and connectivity issues by investigating system behavior, interpreting schematics and technical data, and recommending or implementing resolutions. Collaborate with dealers, customer-support teams, and engineering groups, escalating complex issues when specialized expertise is needed.
Requirements: Requires a bachelor’s degree in Computer Science, Software Engineering, or a relevant technical field, along with 1–2 years of relevant experience; internship experience is accepted. Candidates should have electrical troubleshooting and schematic-reading skills, basic embedded hardware and software knowledge, familiarity with J1939, Ethernet, and Modbus, C or C++ programming experience, and strong technical communication abilities.
Key Skills: Technical Troubleshooting, Electrical Systems, Schematic Interpretation, Embedded Systems, C, C++, J1939, Ethernet, Modbus, Telematics, Connectivity Troubleshooting, Customer Support, Technical Communication, Problem-Solving, Software Development Lifecycle, AI Tools
Benefits: Vision Insurance, Dental Insurance, Health Insurance, 401k, Holiday Pay
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