True Talent Solutions Partners
US - New York - New York
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### About the Role
Join a small engineering team at an early-stage healthtech education company, working directly with the founders. You will help support and improve AI-powered clinical conversation simulations used by students and educators, then take on more full-stack product development as you automate support workflows.
### What You'll Do
* Own technical customer support across simulation, learning management, field experience, and compliance tools, primarily through email, with some customer calls and other support work.
* Diagnose and resolve issues reported by students, educators, and university administrators, taking on more complex cases as you ramp up.
* Build automations and internal tools to reduce support needs and help the team scale.
* Ship full-stack features to production as you transition into more product engineering work.
* Contribute to product decisions, system architecture, engineering culture, and AI agent workflows.
### What We're Looking For
* 0 to 4 years of experience as a full-stack engineer, forward-deployed engineer, or in a similar role.
* Experience as a founder, on a founding team, or at an early-stage startup, with the ability to work autonomously in a fast-moving environment.
* Full-stack development experience and an interest in AI agents, large language models, and automation.
* Experience in EdTech or working with universities is helpful.
* Willingness to work in person five days per week in New York City.
### Compensation \& Benefits
Base salary is $160,000 to $200,000 annually. Visa sponsorship is available.
### Location
On-site in Midtown Manhattan, New York City.
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