Business Support Engineer - AdTech

Meta
US - California - Menlo Park
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  • Job Type: Full time
  • 26 days ago

Job Description

Lead the technical strategy and operational standards for global support of Meta advertising and business messaging partner integrations, including AI-powered support automation and monitoring. Resolve systemic partner issues, influence product roadmaps, lead cross-functional initiatives, provide on-call coverage, and mentor engineers.

Requirements: Requires a bachelor's degree in a relevant technical field or equivalent experience, plus at least 8 years as a software engineer or site reliability engineer. Candidates need experience with cloud-based APIs, web technologies, production AI or LLM tools, SQL-based operational analysis, and technical communication; AdTech, PyTorch, and cloud infrastructure tooling are preferred.

Key Skills: API Integration, Cloud Infrastructure, Artificial Intelligence, Large Language Models, Python, PHP, JavaScript, React, REST APIs, SQL, Troubleshooting, Site Reliability Engineering, Performance Monitoring, Technical Documentation, Cross-Functional Program Management, AdTech

Benefits: Bonus, Equity, Benefits




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