Software Engineer, Agent - Retail

Job Description

Design, build, deploy, and continuously improve reliable, scalable AI agents for retail and other enterprise customers, owning the process from initial pilot through production. Work directly with customers and internal research, product, and platform teams to solve business problems, develop commerce experiences, and guide the evolution of Sierra’s agent platform.

Requirements: Candidates should have experience building and scaling end-to-end production systems, strong problem-solving skills in ambiguous environments, and the initiative to build and ship solutions. They should be comfortable working directly with customers and communicating with technical and non-technical audiences; production AI/LLM experience, agent development tools, React, TypeScript, or Go are advantageous.

Key Skills: Production Systems, AI Agents, Large Language Models, Agent Development Life Cycle, System Design, Technical Problem-Solving, Customer Engagement, Communication, Retail Commerce, Evaluation Frameworks, Agent Tooling, Retrieval-Augmented Generation, Prompt Engineering, React, TypeScript, Go

Benefits: Flexible Paid Time Off, Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Disability Benefits, Retirement Plan, Parental Leave, Fertility And Family-Building Benefits, Lunch, Snacks And Coffee, Discretionary Benefit Stipend, Equity Plans, Free Alphorn Lessons