Software Engineer [Multiple Positions Available]

Job Description

Guide service resilience, architecture, capacity planning, security remediation, and operational readiness across cloud, container, data, and AI/ML platforms. Build and operate production pipelines and infrastructure workflows, coordinate incidents and vendor support, and drive root-cause analysis and lasting reliability improvements.

Requirements: Requires a bachelor's degree in a relevant engineering or computer science field plus seven years of qualifying experience, or a master's degree in a related field plus five years. Requires five years of experience with ITIL, resilient platform operations, cloud and infrastructure automation, chaos engineering, incident management, and observability, plus three years delivering cross-functional infrastructure, resiliency, or AI/ML initiatives.

Key Skills: ITIL, Service Resiliency, API Management, Kubernetes, CI/CD, Terraform, AWS, Databricks, Kafka, Chaos Engineering, Incident Management, Change Management, Problem Management, Dynatrace, Prometheus, Grafana

Benefits: Health Care Coverage, On-Site Health And Wellness Centers, Retirement Savings Plan, Backup Childcare, Tuition Reimbursement, Mental Health Support, Financial Coaching, Commission-Based Pay, Discretionary Incentive Compensation, Cash And/Or Forfeitable Equity