Senior Staff Software Engineer - Agentic Automation

Job Description

Design and operate production-grade agentic AI workflows and automation across enterprise systems, integrating platforms such as ServiceNow, identity management, monitoring tools, and enterprise SaaS. Resolve complex incidents, identify recurring issues and their root causes, build automation and self-service solutions, maintain operational documentation, and mentor team members.

Requirements: Requires a bachelor's or master's degree in a relevant field or equivalent experience, plus 12 or more years in SRE, enterprise support, or DevOps. Candidates should have production experience with agentic AI, strong software engineering and full-stack skills, expertise in at least two backend languages, and advanced incident management and troubleshooting experience across enterprise hybrid environments.

Key Skills: Agentic AI Workflows, Large Language Models, Tool Calling, Retrieval-Augmented Generation, Multi-Agent Systems, Model Context Protocol Servers, Python, Go, Java, React.js, Site Reliability Engineering, DevOps, Incident Management, Root-Cause Analysis, Enterprise Systems Integration, Full-Stack Engineering

Benefits: Equity, Benefits