Software Engineer, Agent - Travel , Transportation & Hospitality

Job Description

Design, build, deploy, and continuously improve reliable, production-grade AI agents for travel, transportation, and hospitality customers, owning the agent development lifecycle from pilot through iteration. Work directly with customers and internal research, product, and platform teams to solve business problems, develop new capabilities, and shape Sierra’s AI agent platform.

Requirements: Candidates should have experience building and scaling end-to-end production systems, strong problem-solving skills, a high-agency builder mindset, and the ability to work directly with customers and communicate effectively. Experience with production AI/LLM systems, agent tools, evaluation frameworks, RAG, prompt engineering, React, TypeScript, or Go is advantageous; professional fluency in Spanish and English is also a plus.

Key Skills: Production Systems, AI Agent Development, System Scaling, Technical Problem-Solving, Customer Engagement, Communication, AI/LLM Systems, Agent Evaluation Frameworks, Agent Tooling, Retrieval-Augmented Generation, Prompt Engineering, React, TypeScript, Go, Prototyping, Project Ownership

Benefits: Flexible Paid Time Off, Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Disability Benefits, Retirement Plan, Parental Leave, Fertility and Family-Building Benefits, Lunch, Snacks and Coffee, Discretionary Benefit Stipend, Equity Plans, Alphorn Lessons