Telecommunications Specialist

Robert Half Technology
US-NV-Las Vegas
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  • Post Date: Jan 02, 2019
  • Start Date: 1/2/2019
  • Job Type: Contractor
  • Salary: $32.09

Job Description

Ref ID: 04810-0010786871

Classification: Telecommunications Specialist

Compensation: $27.71 to $32.09 per hour

A well established company is seeking an Avaya Telecommunication Specialist to support their operations in Las Vegas. This position is a 3 month contract to hire opportunity. Responsibilities include: 1. Support of existing systems including Oracle SBCs, Avaya PBX, Communication Manager, Modular Messaging, CMS, AES, Media Gateways, Circuits, MUX?s, Voice Portal, Predictive Dialer and voice recording systems. 2. Installation, configuration, maintenance, and monitoring of telecom equipment and systems. 3. Performance and capacity monitoring and associated configuration changes to ensure quality of service. 4. User maintenance relating to System Access, ACD Agents, Voice Mail, and other related systems. 5. Perform routine maintenance such as patching, software and firmware updates and backups for all telecom systems. Includes: CM, MAS, MSS, CMS, AES, IVR and firmware updates for all circuit packs within the media gateways. Requirements: 1. 3+ years of experience supporting Avaya applications and hardware. 2. Experience working with multiple departments, understanding departmental needs/requirements, and implementing VoIP solutions to support requirements. 3. Dialer experience. 4. Call Center and IVR support/IVR voiceXML knowledge preferred. 5. Voice communication-engineering experience including TDM, VOIP, SIP, H3.23, QOS, Encryption, Trunk Signaling. 6. Experience evaluating and designing dial plans, coverage paths, DTC call paths, Automated Routing Service, COS, Vector logic etc. 7. xperience with integration of voice systems and peripherals including CTI, AES, TSAPI, IVR and PDS systems. For more information and consideration for this opportunity, please contact David Easter at [Click Here to Email Your Resumé].

Skills

Avaya, Call Center, Conference Call Coordination, PBX - PABX, Voice Communications, VOIP - Voice Over IP, Management, Project Management, Project Management Process Improvement

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

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The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

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