Ref ID: 02100-0011655026
Classification: Telecommunications Specialist
Compensation: $42.75 to $49.50 hourly
The tasks include installation, configuration, maintenance, and servicing of communications systems and equipment, servers, workstations, and the associated electronic equipment at Public Service Answering Points (PSAP) in the state of Massachusetts.
1. Resolve operational issues in the field in coordination with the Network Operations Center by going on-site to PSAPs for technical support, troubleshooting and repair; escalating issues as needed.
2. Participation on on-call rotations (weekday nights and all day on weekends).
3. Perform on-site preventive maintenance tasks (cleaning, inspections, and repair) for all workstations, servers, and equipment as scheduled.
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