Telecommunications Specialist

Robert Half Technology
<< Go Back

  • Post Date: May 19, 2019
  • Start Date: 5/19/2019
  • Job Type: Contractor

Job Description

Ref ID: 03230-0010950829

Classification: Telecommunications Specialist

Compensation: DOE

Robert Half Technology is currently seeking a Telecommunication Specialist for our client located in Asheville, NC. This is a contract to hire opportunity with a fast growing tech company! 1. Design and manage call routing scripts to multi-site, multi-vendor network 2. Manage and maintain toll-free number database for multiple clients. 3. Supports all telecommunications equipment, Interactive Voice Response (IVR) self-service and software applications used by existing and new users. 4. Programming, planning, upgrades and enhancements on telecommunications and IVR platform at multiple locations, including an in-depth knowledge of all visual design tools and all management systems. 5. Supports onsite, remote users and telecommunications equipment 24/7 (to include standard and custom software applications used by existing and new users). 6. Supports Contact Center technologies and telephony services for Administration, Business and Client Management for a variety of business and customer clients. Includes support of customized application for individual clients, in house operations and a variety of product lines. 7. Provides training to Contact Center Management and staff on features, applications, procedures and reporting. 8. Participates in meetings concerning existing platforms, improvements, new business initiatives, and implementations with Company executive management, cross-functional teams, clients and vendors. 9. Analyze and evaluate new business applications to make sound recommendations on leading-edge technology, upgrades, cost saving design, improvements and operational changes. 10. Works with vendors and service providers concerning technology improvements, service provisioning, troubleshooting, root cause analysis and routine maintenance. 11. Provides documentation, research and development.


TeleCommunication System, Telecom ***Qualified Candidates should apply now*** Email [Click Here to Email Your Resumé] for more details

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Contact Details

Name: Recruiter
Ph: 864-232-7442
FAX: 846-232-1751

Want More Jobs Like This?