Ref ID: 02000-0010736276
Classification: Telecommunications Specialist
Compensation: $80,000.00 to $95,000.00 per year
Field Engineer Robert Half Technology has an immediate opening for a full-time Field Engineer to join our team! This is an exciting opportunity, where the successful candidate will be a member of an existing Field Engineering team that works to provide technical support and field services in the areas of integration, testing, modifying, and the repair work associated with Voice Switching and Conferencing product lines. We are seeking candidates with a successful track record working with PBX, VoIP, and overall telecom equipment. *This is a traveling role where you will be deployed throughout the United States up to 80% of the time* Responsibilities: ? Conduct technical analysis of product implementations, modifications, and enhancements to products in accordance with specific customer specifications and implementations ? Conduct site surveys at customer locations to identify requirements for production and installation ? Prepare deliverable documentation describing site requirements and system configuration. ? Install, service, and complete basic repairs of equipment at customer sites ? Integrate mission-critical systems components, follow test procedures and perform system debug. Interface with Hardware and Software development teams to remedy problem areas ? Organize and provide detailed product and service training as necessary ? Solve complex field issues in coordination with the development team ? Interface with customers. ? Provide required reports to management staff, showing: customer, type of equipment involved, status, and field resolution of complex service assignments Qualifications: ? At least 5 years? experience with mission-critical applications. Minimum AA in Electrical Engineering/Computer Science disciplines or equivalent telecommunications experience with systems hardware and software. ? Experience in installing, integrating and maintaining end user telecommunications equipment ? Experience in performance measurement of systems hardware and software. ? Knowledge of/experience with networking security and authentication methods and tools. ? Ability to quickly learn technical skills from documentation and personnel training. ? Ability to work concurrently on multiple tasks and projects ? Ability to work independently and communicate progress/problems to appropriate personnel effectively. ? Ability to interact and communicate effectively with a wide variety of technical and non-technical management and staff as well as customer management and staff. ? Understanding of schematic and engineering drawings ? Knowledge of basic PC hardware and software ? System troubleshooting skills For immediate consideration, please e-mail your resume directly to Ted Keigler at [Click Here to Email Your Resumé] and/or call him directly at (410) 783-6290.
PBX - PABX, VOIP - Voice Over IP, ShoreTel - VOIP
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