Senior Telecommunications Engineer (CS2)

Fast Switch, Ltd.
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  • Post Date: May 01, 2019
  • Start Date: 5/1/2019
  • Job Type: Full-Time

Job Description

Job ID: 52293

Senior Telecommunications Engineer. The Infrastructure Services department with our Columbus, Ohio client has a contract-to-hire opportunity available for a Senior Telecommunications Engineer. The role must demonstrate thorough understanding of telecommunication concepts and systems, as well as excellent problem solving skills and ability to make independent decisions.

Position Responsibilities:

  • Involved in the purchase, installation, and support of communications including Biscom, Avaya, Skype, Cisco, SIP, and VoIP systems
  • Monitors data/voice traffic and maintains performance to ensure high quality transmission and call quality
  • Investigates and resolves telecom incidents and recommends enhancements to improve security
  • Applies comprehensive knowledge and thorough understanding of concepts, principles, and technical capabilities Investigates and resolves vendor incidents through maintenance contracts
  • Possesses knowledge of telecom technologies, hardware, software and telephony connectivity
  • Fixes all telecom issues at all client sites
  • Runs reports on telecom health
  • Investigates and resolves vendor incidents through maintenance contracts
  • Participates in the development of policies and procedures to achieve specific goals
  • Operate within guidelines
  • Decisions have a short term impact on work processes, outcomes, and customers
  • Interacts with peers customers and suppliers at various management levels may interact with senior management. Interactions normally involves resolution of issues related to operations and/or projects
  • Gains consensus from various parties involved


  • Load Balancing: 3 years (Required)
  • Lync/Skype for Business: 3 years (Required)
  • Microsoft Exchange: 3 years (Required)
  • Active Directory: 3 years (Required)
  • Demonstrated experience and expert knowledge in the planning, design, troubleshooting, and provisioning of Microsoft Office 365 solutions including Skype for Business and Microsoft Teams
  • Demonstrated experience and expert knowledge of Skype for Business clients and On Prem servers
  • Able to configure and support Skype servers
  • Run through the server topology and complete understanding of the different server functions
  • Expert knowledge of Enterprise Voice and what it takes to support an Enterprise dial plan
  • Being able to support the environment from Server, Client and Telephony dial plan
  • Understanding of open federation

Client does not provide sponsorship for this opening. Candidates must now and in the future be legally eligible to work in the US for any employer.

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Contact Details

Name: Fast Switch, Ltd.

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