Summary of essential job functions
HMS is seeking a Project Manager Level II in the support of National Institutes of Health (NIH), Department of Health and Human Services (HHS), NIEHS Service Desk and Infrastructure Technology Services (NSITES) II program. The mission of the National Institute of Environmental Health Sciences is to discover how the environment affects people in order to promote healthier lives. Project Manager Level II (PM-L2) must have capabilities in the areas of leading and managing daily activities of operations and maintenance spanning all areas of NIH data centers. Must also have proven skills in the areas of providing leadership and managing teams in operations, administration, and maintenance of data centers including present day and future planning. Must be customer focused and able communicate with various levels of personnel in NIH. Familiarity with Government contract work is beneficial involving multiple complex and inter-related project tasks that often require working with teams of contractor personnel at multiple locations within National Institutes of Health (NIH) in Durham, NC.
- Actively lead and manage all phases of the project lifecycle from initiation through closure, including project planning, contract management, project execution, and tracking and reporting
- Deliver projects on time, within budget, with quality results that meet or exceed customer expectations
- Coordinate and manage diverse team of staff to deliver results on time with high quality
- Develop detailed project schedules, estimates, resource plans, and status reports. Manage, track and report on project costs, schedule and performance progress.
- Produce and deliver detailed status reports and briefings, along with periodic demonstrations of developed capability, to document and demonstrate project progress.
- Proactively manage scope, actions, issues and risks to ensure project success. Follow change control procedures effectively.
- Provide management support to the program manager, including strategic planning, preparing reports and responses to senior leadership on program performance, and supporting risk management and reporting.
- Provide meeting planning and facilitation, including project team meetings, document reviews, and client-driven meetings. Prepare meeting minutes and tracking action items.
- Coordinate and monitor timely and effective completion of actions
- Capable of rolling up the sleeves and working with a blended team of system administrators, network administrators, engineers and NIH staff to achieve objectives.
- Communicate with stakeholders, and partnering system representation, to arrive at consensus solutions and compromise resolutions for problems that may arise as a result of the technical interfaces and functional dependencies
- Perform system gap analysis to identify areas where the system can add additional value and incorporate results into the system design
Required Skills and Experience:
- Demonstrated success as a Technical Project Leader, showing a track record of delivering large, complex (multi-disciplinary) projects/programs within budget and on schedule
- Strong interpersonal and client-facing skills with experience interfacing senior government officials
- Excellent oral and written communication skills
- DevOps experience and experience managing cloud-deployed development projects
- Proven skills in monitoring and controlling IT operational projects
- Experience identifying, mitigating and managing project risks and issues
- Experience assisting in the development of project plans, responding to requests for information, and developing and presenting briefings on project status to program leadership
- Experience in creating, applying and maintaining tools to track program, project, or task performance data, including cost, schedule, and performance data.
- Experience developing and reviewing project documentation, such as project management plans, business / technical requirements, and other project artifacts
- Bachelors degree in Engineering, Business or related technical discipline
- 7 years of relevant experience as a project leader for government contracts (5 additional years may be substituted for education)
- Foundation Certificate in IT Service Management (ITIL) v3 or higher [desired]
- Project Leadership Certificate [desired]
- Project Management Professional (PMP) certificate [desired]
- Experience working in NIH or other Government agency [desired]
- Public Trust Clearance or the ability to obtain a clearance
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.