Program Manager - NSITES - 19-079 (P)

US - North Carolina - Durham
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  • Post Date: Nov 07, 2019
  • Job Reference: 115246559
  • Job Type: Full time

Job Description


HMS TECHNOLOGIES is seeking candidates to serve as the Program Manager typically responsible for organizing, directing, and managing all aspects of contract operational support functions involving multiple complex and inter-related project tasks that often require managing teams of contractor personnel at multiple locations within National Institutes of Health (NIH) in Bethesda, MD

  • Provide overall direction of program activities. Manage and maintain contractor interface with the senior levels of the customers organization.
  • Consult with customer and contractor personnel to formulate and review task plans and deliverables, ensuring conformance with program and project task schedules and costs and contractual obligations.
  • Establish and maintain technical and financial reports to show progress of projects to management and customers, organize and assign responsibilities to subordinates, oversee the successful completion of all assigned tasks, and assume the initiative and provide support to marketing personnel in identifying and acquiring potential business.
. Requirements:

Position Responsibilities:

  • Actively lead and manage all phases of the project lifecycle from initiation through closure, including project planning, contract management, project execution, and tracking and reporting
  • Deliver projects on time, within budget, with quality results that meet or exceed customer expectations
  • Coordinate and manage diverse team of staff to deliver results on time with high quality
  • Develop detailed project schedules, estimates, resource plans, and status reports. Manage, track and report on project costs, schedule and performance progress.
  • Produce and deliver detailed status reports and briefings, along with periodic demonstrations of developed capability, to document and demonstrate project progress.
  • Proactively manage scope, actions, issues and risks to ensure project success. Follow change control procedures effectively.
  • Provide meeting planning and facilitation, including project team meetings, document reviews, and client-driven meetings. Prepare meeting minutes and tracking action items.
  • Coordinate and monitor timely and effective completion of actions
  • Coordinate development and reviews of high quality project deliverables
  • Provide program management support services to assist in the planning, management, coordination and oversight of NIH processes and activities. Collaborate and interface with project stakeholders, including end users, business, NIH organizations, vendors and implementation partners
  • Provide management support to the NIH program, including strategic planning, preparing reports and responses to senior leadership on program performance, and supporting risk management and reporting.
  • Manage the development and maintenance of Integrated Master Schedules (IMS)

Required Skills and Experience:

  • Demonstrated success as a Senior Program Manager, showing a track record of delivering large, complex (multi-disciplinary) projects/programs within budget and on schedule
  • Strong leadership skills and experience managing project teams ranging from 10-20 staff across multiple locations and multiple companies
  • Strong interpersonal and client-facing skills with experience interfacing senior government officials
  • Strong oral and written communication skills
  • DevOps experience and experience managing both enterprise and cloud-deployed development projects
  • Experience identifying, mitigating and managing project risks and issues
  • Experience assisting in the development of project plans, responding to requests for information, and developing and presenting briefings on project status to program leadership
  • Experience in creating, applying and maintaining tools to track program, project, or task performance data, including cost, schedule, and performance data.
  • Experience developing and reviewing project documentation, such as project management plans, business / technical requirements, and other project artifacts


A Bachelors degree in Computer Science, Information Systems, Engineering, Business, or other related discipline is required. A Master of Science (MS) in Information Technology is preferred.

  • This position requires a minimum of ten (10) years of experience, of which at least five (5) years must be specialized.
  • Specialized experience includes: project development and management from inception to deployment, expertise in the management and control of funds and resources using complex reporting mechanisms, demonstrated capability in managing multi-task contracts and / or subcontracts of diverse types and complexity.
  • Overall experience should include increasing responsibilities in information systems design and / or management.
  • PMI as a Project Management Professional (PMP).
  • Agile / SAFe certifications a plus
  • Program Manager shall have a Level 5 (NACIC) security clearance or obtain a Level 5 (NACIC) security clearance within six (6) months of contract award.
  • It is preferred that the Program Manager has, at minimum, a Foundation Certificate in IT Service Management (ITIL) v3 (or current equivalent).


The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.


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